Refund Policy
Last Updated: November 22nd 2024
At TrueStyle Outfit, we want our customers to be happy with their purchases. If, for any reason, you are not fully satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
• Items can be returned for a refund within [3 days] of the delivery date.
• Returned items must be new, unworn, and in their original packaging with all tags attached.
• Sale or promotional items are not eligible for a refund unless they are defective.
2. Return Process
• Return Request: To initiate a return, please contact us at truestyleoutfit@gmail.com or +1 407-883-4945 with your order number and a description of the reason for the return.
• Returning the Item: Once your return request is approved, we will provide instructions for returning the item.
• Return Shipping Fees: Return shipping costs are the responsibility of the customer, unless the item is defective or there was an error on our part.
3. Processing Refunds
• Once we receive and inspect your return, we will notify you of the approval or denial of your refund.
• Refunds: If your refund is approved, it will be automatically credited to your original payment method within [5-7 business days].
• Please note that original shipping fees are non-refundable.
4. Exchanges
• If you wish to exchange an item for a different size or color, please contact us to check availability.
• Exchanges are subject to the same conditions as returns and must be for items that are unworn and undamaged.
5. Defective or Damaged Items
• If you receive a defective or damaged item, please contact us immediately at truestyleoutfit@gmail.com or +1 407-883-4945 with photos and a description of the issue.
• We will do our best to offer a quick solution, either by replacement or refund.
6. Contact Us
If you have any questions about our refund policy, please feel free to contact us:
• Email: truestyleoutfit@gmail.com
Thank you for choosing TrueStyle Outfit. We are here to ensure a worry-free shopping experience.
Last Updated: November 22nd 2024
At TrueStyle Outfit, we want our customers to be happy with their purchases. If, for any reason, you are not fully satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
• Items can be returned for a refund within [3 days] of the delivery date.
• Returned items must be new, unworn, and in their original packaging with all tags attached.
• Sale or promotional items are not eligible for a refund unless they are defective.
2. Return Process
• Return Request: To initiate a return, please contact us at truestyleoutfit@gmail.com or +1 407-883-4945 with your order number and a description of the reason for the return.
• Returning the Item: Once your return request is approved, we will provide instructions for returning the item.
• Return Shipping Fees: Return shipping costs are the responsibility of the customer, unless the item is defective or there was an error on our part.
3. Processing Refunds
• Once we receive and inspect your return, we will notify you of the approval or denial of your refund.
• Refunds: If your refund is approved, it will be automatically credited to your original payment method within [5-7 business days].
• Please note that original shipping fees are non-refundable.
4. Exchanges
• If you wish to exchange an item for a different size or color, please contact us to check availability.
• Exchanges are subject to the same conditions as returns and must be for items that are unworn and undamaged.
5. Defective or Damaged Items
• If you receive a defective or damaged item, please contact us immediately at truestyleoutfit@gmail.com or +1 407-883-4945 with photos and a description of the issue.
• We will do our best to offer a quick solution, either by replacement or refund.
6. Contact Us
If you have any questions about our refund policy, please feel free to contact us:
• Email: truestyleoutfit@gmail.com
Thank you for choosing TrueStyle Outfit. We are here to ensure a worry-free shopping experience.